Jacob
Reflex is Jacob — a licensed plumber and gas fitter working out of Rossmoyne. The business is built around maintenance and renovation work: bathroom fit-outs, blocked drains, burst pipes, hot water systems and the gas jobs most plumbers can't legally touch.
How far we travel
Most of Perth, honestly. The van is based in Rossmoyne, so the southern suburbs are where the majority of the week goes and where we know the housing stock street by street — which is what makes us faster once we arrive. But we work both sides of the river: north up towards Wembley, east out Forrestfield way, and the suburbs in between.
What we will not do is pretend distance is free. If you are at the far edge of that and the job is a ten-minute one, we will say so on the phone rather than take the booking and disappoint you. Ask — the answer is usually yes, and it is always straight.
Licensed for both trades
In Western Australia, gas fitting sits under a separate authorisation from plumbing. A plumber without it cannot legally connect your cooktop or touch your gas hot water unit — which is how a single job turns into two trades and two waits. Reflex holds both, so it doesn't.
Ask any plumber for their licence number before they start. In WA it has to appear on their advertising, and ours is in the footer of every page on this site. You can check it against the public register at ols.demirs.wa.gov.au.
Insured, as well as licensed
Reflex carries public liability insurance, and a certificate of currency is available on request — just ask when you book. Builders and strata managers usually want it before anyone starts; homeowners rarely ask, but it is the answer to the question behind letting a stranger into the house.